Agenda

12:30 – 13:30 Registration, exhibition and networking lunch

13:30 – 13:35 Chairman’s Welcome and Opening Remarks

13:35 – 13:40 Welcome Speech

13:40 – 13:55 Land Tax and Reforming Business Rates

13:55 – 14:20 Followship: the Flipside of Leadership

14:20 – 14:40 Panel: Retail Crime and Solutions

Martin Hewitt, Assistant Commissioner of the Metropolitan Police

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Jonathan James, Chairman, James Convenience Retail Ltd

Crime is a harmful tax on convenience. What can retailers do more of to protect their lives and profits? AC Hewitt will be offering some practical advice to support retailers in tackling crime against their businesses, including the new National Business Crime Centre. AC Hewitt will be joined onstage by Jonathan James of James Convenience Retail Ltd, who had such a problem with shoplifters that he hired his own detectives.

14:40 – 15:00 The Rise of the Discounters

15:00 – 15:15 Networking coffee break and exhibition

15:15 – 15:35 Shopper of the Future

15:35 – 15:55 Panel: Brands and Own Label

Supported by:

Mike Baker, Budgens Brand Director, Booker

Pratik Patel, Jays Budgens Crofton

Amish Shingadia, Londis Caterways

Brands are in trouble, with private labels stealing away sales as consumers go for the cheapest option. Ecommerce promises much more of this, while large multiples squeeze suppliers on price. Could this mean that brands are now the friend of local convenience, finding refuge with small retailers?

15:55 – 16:00 Conscious Choices in Confectionery

Supported by:

Presented by Jon Thurston, Senior National Account Manager, Perfetti van Melle

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Consumer expectations are changing, and confectionery is no exception. As more shoppers trend towards healthier living, they are demanding more balanced choices in how they treat themselves. Jon will take a look at how beneficial it can be to empower consumers to make ‘conscious choices’ in confectionery, as well as the role brands and retailers have in meeting consumers expectations. Plus a look at what the PHE obesity targets will mean for the industry

16:00 – 16:05 Sorting Banking Problems in Convenience

16:05 – 16:25 Panel: Future of the Convenience Sector and Leadership

16:25 – 16:30 Closing remarks

16:30 – 17:00 Refreshments, exhibition and networking

Please note: timings and sessions may be subject to change